COVID-19 Clinic Update


Our clinic has now implemented contactless protocols.

This means:
1. Our clinic doors are now locked
2. All appointments including food and medication pick-ups must be pre-booked
3. Clients must call on arrival from their vehicle or outside the clinic
4. A team member will come and collect your pet from the agreed location
5. The consultation will be held over the phone with your Veterinarian
6. Payment for your consultation (or food/medication pick up) must be contactless
7. Your pet and any medication/food will be returned to the agreed location 

We thank you for your patience and understanding during this time as we try our best to care for your pets in a safe and thoughtful way.

We will continue to enforce strict infection control measures for all team members to ensure the safety of everyone.
We have increased our disinfection measures within the clinic.  Anyone who has symptoms of a cold, or who has been in close contact with someone who has a case of COVID-19, will not be returning to work until they are healthy 

Whilst your pets are not a known risk factor, public spaces are which is why we are implementing these new protocols.

All the best everyone and take care.